Please understand that our website offers non-tangible and irrevocable goods, so once you purchase one, there are no refunds. We make this clear to you before you buy any product. Please read the description of the product thoroughly before deciding to purchase it.
We only conduct transactions with other tuning facilities and car workshops; car owners are encouraged to consult a professional tuner unless they are confident in their expertise, ability to perform datalogs, and possession of professional tuning and diagnostic tools. Credits themselves are not refundable. Essentially, we receive reimbursement for the full scope of our services, with minimal regard for the results. We solely offer the credit refunding option as a courtesy to our clients.